Category Archives: Social Media


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Google I/O shows the future of the web

I attended one of the Google I/O extended events in Kitchener-Waterloo yesterday and got a glimpse of some of the developer tools that will shape the way we see and use the web. As a marketer there were some things … Continue reading

Posted in Marketing, Public Relations, Social Media, StartUp, Startup PR, THINK DIFFERENTLY | Tagged , , , , , , | Leave a comment

How do I know if my social media advisor is an “expert”

This one is easy.  Ask them for the case listing details and when they look confused or can’t give them to you then you’ll know.  The only way that anybody can, legitimately, bill themselves as an expert if they’ve been … Continue reading

Posted in PR toolkit, Public Relations, Real-time Web, Social Media, StartUp, Startup PR, THINK DIFFERENTLY | Tagged , , , , | 1 Comment

How to get defamatory online posts taken down

NOTE: this is not a post on how to get negative posts removed.  For advice on what to do to address these, please visit 5 things to do to tackle negative reviews online This post provides advice on how to … Continue reading

Posted in How to, Marketing, PR toolkit, Public Relations, Real-time Web, Social Media, Startup PR, THINK DIFFERENTLY | Tagged , , , , , , , , , , | 2 Comments

Yelp! 5 things to do if you get a negative online review

If you have a business – particularly one that deals directly with consumers – reviews are an increasingly important tool for growing your business.  With more review sites and an increasing number of reviewers, the chance you’ll get negative reviews … Continue reading

Posted in Marketing, Marketing Communications, PR toolkit, Public Relations, Real-time Web, Social Media, StartUp, Startup PR, THINK DIFFERENTLY | Tagged , , , , , , , , | 1 Comment

How to use video to differentiate your business

Yesterday I was talking with @mone_Knows  about innovation in PR.  I mentioned how very few companies have worked out how to use video as part of their public relations, marketing and online customer service activities, and she showed me a video … Continue reading

Posted in Marketing, Marketing Communications, PR toolkit, Public Relations, Social Media, StartUp, Startup PR, THINK DIFFERENTLY | Tagged , , , , , , , | Leave a comment

Would I buy the Ford Fusion Hybrid?

DISCLOSURE: Ford Motor Company Canada provided me with a 2013 Ford Fusion Hybrid for me to drive from Toronto to SXSW, in Austin, TX, and back. I covered all additional costs including gas. Since my return I have also driven two … Continue reading

Posted in Marketing, Marketing Communications, Media, Social Media, THINK DIFFERENTLY, Toronto | Tagged , , , | 1 Comment

The problem with social media

Please stop endorsing me on LinkedIn.  No, I mean it… STOP it. Recently I’ve been getting a lot of endorsements on LinkedIn – and an increasing number of them are from people that have no firsthand experience of my skills … Continue reading

Posted in Marketing, Marketing Mythbusters, Real-time Web, Social Media, StartUp, Startup PR, THINK DIFFERENTLY | Tagged , , , , | 4 Comments

Public Relations is long-term, not just real-time

DISCLOSURE: Ford Motor Company Canada provided me with a 2013 Ford Fusion Hybrid to drive from Toronto to SXSW, in Austin, TX, and back. I covered all additional costs including gas. Since my return I have also driven two other … Continue reading

Posted in PR toolkit, Public Relations, Real-time Web, Social Media, StartUp, Startup PR, Strategic Marketing, THINK DIFFERENTLY | Tagged , , , , , , , , | Leave a comment

Want to create a viral video? Just

What can marketeers learn from a pop video when trying to figure out to engage an audience? Watch the video for the Radiohead song Just and you’ll find out. The video was released in 1995 and for years fans of … Continue reading

Posted in Brand advertising, Branding, Marketing, Real-time Web, Social Media, THINK DIFFERENTLY | Tagged , , , , , , , , , , , , , | Leave a comment

THINK Goes to SXSW

SXSW reflections Paying it forward Over the last couple of days I’ve been following up with many of the people I met in Austin at SXSW and I’ve been pleasantly surprised by the percentage that will result in a specific … Continue reading

Posted in PR toolkit, Public Relations, Real-time Web, Social Media, StartUp, Startup PR, Strategic Marketing, THINK DIFFERENTLY | Tagged , , , , , , , , , , , , | Leave a comment
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